diff --git a/scripts/service/rpa_helpers/human.py b/scripts/service/rpa_helpers/human.py
new file mode 100644
index 0000000..6a9a8d1
--- /dev/null
+++ b/scripts/service/rpa_helpers/human.py
@@ -0,0 +1,57 @@
+# -*- coding: utf-8 -*-
+"""Human-like interaction primitives for Playwright locators (no logging)."""
+from __future__ import annotations
+
+import random
+import time
+
+
+def pause(min_ms: int = 200, max_ms: int = 800) -> None:
+    """随机停顿 min_ms ~ max_ms 毫秒。"""
+    lo = min(min_ms, max_ms) / 1000.0
+    hi = max(min_ms, max_ms) / 1000.0
+    time.sleep(random.uniform(lo, hi))
+
+
+def human_type(
+    locator,
+    text: str,
+    *,
+    per_char_ms_range: tuple[int, int] = (50, 200),
+    pre_pause: bool = True,
+) -> None:
+    """逐字符输入（locator.type + delay）；locator 为 Playwright Locator。"""
+    locator.scroll_into_view_if_needed()
+    if pre_pause:
+        pause()
+    locator.click()
+    pause()
+    lo, hi = per_char_ms_range
+    delay_ms = random.uniform(float(lo), float(hi))
+    locator.type(text, delay=int(delay_ms))
+
+
+def human_click(locator) -> None:
+    """人类化点击：scroll_into_view → pause → click → pause"""
+    locator.scroll_into_view_if_needed()
+    pause()
+    locator.click()
+    pause()
+
+
+def human_select(locator, value_or_label: str) -> None:
+    """人类化下拉选择：scroll_into_view → pause → click → pause → select_option"""
+    locator.scroll_into_view_if_needed()
+    pause()
+    locator.click()
+    pause()
+    try:
+        locator.select_option(value=value_or_label)
+    except Exception:
+        locator.select_option(label=value_or_label)
+
+
+def human_scroll_to(locator) -> None:
+    """滚动到元素并稍作停顿。"""
+    locator.scroll_into_view_if_needed()
+    pause()